Careers

  • Briefly about us
  • Technical Support Engineering Lead
  • Support Engineer / Technical Writer
  • Software Engineer
  • Senior Sales Engineer

Briefly about us

At DMC, we develop laser machine control software that controls devices such as – lasers, positioning systems, cameras, sensors, and more – across diverse applications. From 3D printing rockets to laser texturing race car bodies, our goal is to ensure each system runs as a fine tuned machine.

DMC is used in state-of-the-art laser 3D printers, automotive production lines, electronics manufacturing, semiconductor applications, and beyond. Some of the world’s most renowned brands rely on DMC to control their laser processing systems. As a leader in our category, we collaborate on fascinating projects with innovators around the globe.

Our Values:

  • Focus on Quality – We commit to excellence in our solutions, processes, and interactions.
  • Responsibility & Sense of Duty – We take ownership of our work, show accountability, and keep our promises.
  • Openness & Honesty – We communicate transparently, value integrity, and encourage constructive feedback.
  • Innovation – We foster creative thinking and invite new ideas that push our boundaries.
  • Open-Mindedness, Empathy & Mutual Respect – We celebrate diverse perspectives, practice empathy, and treat everyone with dignity.
  • Well-Being – We promote a healthy balance between work and personal life.

We are growing rapidly and looking to expand our team. If you’d like to apply, please send your CV and motivation to [email protected].

Technical Support Engineering Lead

We are growing and are looking for an experienced engineer. As the Technical Support Engineering Lead, you will help with on-site support, remote troubleshooting, and customer training (tutorials, webinars, on-site workshops). In addition to overseeing complex technical escalations, you will lead and coach a team of support engineers, ensuring our clients receive top-tier service and our internal processes continually improve.

Key Responsibilities:

On-Site & Remote Technical Support

  • Serve as the escalation point for complex hardware/software issues, including laser micromachining system integration.
  • Provide on-site support to major clients for installations, upgrades, and hands-on problem resolution.
  • Oversee remote troubleshooting sessions to quickly diagnose and resolve customer concerns.
  • Organize tutorials, webinars, and on-site training sessions to help customers master DMC’s software and hardware components.

Team Leadership

  • Manage and mentor the Support Engineering team.
  • Develop support workflows, troubleshooting processes, and training programs to maintain a high standard of customer care.

Cross-Functional Collaboration

  • Liaise with R&D to stay updated on software releases, emerging features, and potential customer-impacting issues.
  • Coordinate with Sales, Product, and Documentation teams to ensure consistent, high-quality user experiences.

Continuous Improvement

  • Identify trends or areas for process improvement.
  • Oversee the creation and updating of internal knowledge base articles, guiding the Support Engineer / Technical Writer on key priorities.

Requirements:

  • Technical Background – Degree in physics, engineering, or a related field; hands-on experience with laser processing or comparable technology is preferred.
  • Leadership Potential – Experience working with technical teams, plus resolving complex customer issues.
  • Advanced Troubleshooting Skills – Comfortable tackling intricate hardware/software integrations in real time.
  • Outstanding Communication – Fluent in English; proven capability to run webinars, on‑site trainings, and user demos.
  • Customer-Centric – Driven by customer success, proactive in identifying and fixing issues.
  • Organized & Detail-Oriented – Skilled at juggling multiple priorities and delivering results on schedule.

What We Offer:

  • Full-Time Role.
  • Application Lab – Access dedicated space with various laser systems for hands-on learning and experimentation.
  • Experienced Colleagues Ready to Help – Collaborate with experts who share knowledge and support your growth.
  • Year-Round Internal Events & Team-Building Budget – Benefit from regular gatherings, workshops, and social activities.
  • Flexibility for Personal/Family Needs – We accommodate life events and schedule adjustments whenever possible.
  • Private Health Insurance (Including Wellness Options) – Comprehensive coverage for your physical and mental well-being.
  • Base salary range (gross) - from 3500 to 4500 EUR, depending on the qualifications, offer can be tailored individually.

Support Engineer / Technical Writer

In this hybrid position, you will split your time between first-level technical support, testing of DMC’s laser processing control solutions and creating clear, user-friendly documentation. You will address routine inquiries and maintain resources that help prevent repetitive questions and misunderstandings.

Key Responsibilities

First-Level Customer Support

  • Respond to incoming support requests via email, chat, or ticketing system.
  • Diagnose routine hardware/software issues; escalate complex cases to colleagues.

Technical Writing & Documentation

  • Produce and update user manuals, setup guides, FAQs, and knowledge base articles.
  • Collaborate with developers and the Lead to translate complex processes into concise, user-friendly content.

Collaboration & Feedback

  • Stay in sync with the Lead about product updates, hardware integrations, and best practices for troubleshooting.
  • Gather customer feedback to refine documentation and improve DMC features.

Continuous Improvement

  • Regularly review documentation to keep pace with new software features and evolving customer needs.
  • Suggest workflow optimizations that enhance customer satisfaction or reduce support tickets.

Requirements

  • Technical Foundation – Education or experience in physics, engineering, or related fields is a plus.
  • Strong Writing Skills – Able to communicate complex technical details clearly in English.
  • Problem-Solving Ability – Comfortable diagnosing routine issues and recognizing when to escalate.
  • Customer Focus – Empathetic and efficient in assisting users with varied technical backgrounds.
  • Team Player – Collaborate closely with the Lead, R&D, Sales, and Product teams.
  • Adaptable & Proactive – Motivated to learn, improve, and take initiative in a dynamic environment.

What We Offer

  • Full/Part time Position.
  • Application Lab – Explore advanced laser technologies firsthand with expert guidance.
  • Experienced Colleagues Ready to Help – Work in a supportive environment where knowledge-sharing is encouraged.
  • Year-Round Internal Events & Team-Building Budget – Enjoy workshops, gatherings, and social activities that foster team spirit.
  • Hybrid/Remote Work – Adjust your working arrangement according to personal or family needs.
  • Flexibility for Personal/Family Needs – We strive to accommodate important life events or scheduling preferences.
  • Private Health Insurance (Including Wellness Options) – Coverage to safeguard your physical and mental health.
  • Base salary range for full time (gross) - from 1800 to 2600 EUR, depending on the qualifications, offer can be tailored individually.

Software Engineer

We are seeking Software Engineers experienced in the C family of programming languages, primarily C#, to join our growing team. You’ll be part of various cutting-edge projects—from custom industrial machine HMI development and hardware implementation to complex algorithms for 2D/3D geometry and trajectory manipulation. You will have ample opportunities to learn and experiment, supported by our in-house application lab equipped with the latest laser and motion-control devices.

Key Focus Areas:

Depending on your interests and experience, you may contribute to:

  • Hardware Implementation - Incorporate positioning systems, lasers, cameras, sensors, and other devices into unified solutions.
  • Algorithm Development - Work on motion planning, geometry transformations, or specialized calculations (e.g., 4–6 axis kinematics).
  • Industrial HMI Development (WPF/MVVM, Industry 4.0) - Build intuitive interfaces and integrate with modern industrial protocols.
  • 2D/3D Geometry & Trajectory Processing - Manipulate objects, paths, and shapes for laser processing applications.
  • Visualization with OpenGL - Render 2D/3D graphics for part/trajectory display and real-time system feedback.
  • Machine Vision - Implement camera control, vision algorithms, and sensor fusion.
  • Integrate AI solutions.

What We’re Looking For:

  • Solid Programming Background - Proficiency in C# (and comfortable with other C-family languages).
  • Curiosity & Willingness to Learn - Eager to dive into new technologies, laser physics, or advanced hardware.
  • Customer & Quality Focus - Attentive to end-user needs, delivering reliable, well-tested solutions.
  • Detail-Oriented & Proactive - Capable of working independently, taking initiative, and ensuring high standards.
  • English Proficiency - Comfortable reading documentation and communicating with global clients/colleagues.
  • Bonus Interests - Tinkering with electronics, 3D printing, lasers, or high-tech industrial systems is a plus!

What We Offer:

  • Full-Time Role.
  • Application Lab – Access a dedicated space with various laser systems for hands-on learning and experimentation.
  • Experienced Colleagues – Collaborate with experts who share knowledge and support your growth.
  • Internal Events & Team-Building Budget – Benefit from regular gatherings, workshops, and social activities.
  • Flexibility for Personal/Family Needs – We accommodate life events and schedule adjustments whenever possible (including remote work when projects allow).
  • Private Health Insurance (Including Wellness Options) – Comprehensive coverage for your physical and mental well-being.
  • Learning & Development Budget – Stay at the forefront of innovation through continuous professional growth.
  • Base salary range (gross) - from 1800 to 4900 EUR, depending on the qualifications (junior to senior), offer can be tailored individually.

Senior Sales Engineer

We are seeking Experienced Sales Engineer or Business Development professional who will be responsible for building relationships with existing customers and partners and the creation of new long-term relationships in the US, European, and Asian markets, ensuring our continuous growth and great reputation.

In this position, you will learn a lot about different applications and laser processing systems (from laser additive manufacturing to high-end micromachining). DMC is a leader in its category, and our customers range from some of the world's largest companies and organizations to cutting-edge startups all over the world.

You will need to learn about DMC laser machine control software, its capabilities, and how it can be used and integrated for various applications. To help with that, we have an application lab with a wide range of different hardware setups for testing and application development.

In this position, you will:

  • Build and maintain long-term relationships with new and existing customers through identifying client‘s needs and finding solutions
  • Analyze target customers and build their development plans. Create value propositions
  • Manage and analyze customers’ requirements
  • Attend tradeshows/visit clients abroad to represent the company and its products
  • Help to improve sales and related processes
  • Help to improve promotional materials

We hope that you have:

  • 2-3 years experience working with high added value technical B2B sales
  • Technical knowledge in laser processing or physics, lasers, optics, and photonics (would be an advantage)
  • Excellent English language skills, both verbal and written
  • You care about the customer
  • You are curious and enjoy learning
  • Have problem-solving and creative thinking capabilities
  • Have attention to details
  • You are showing initiative and can work independently
  • Strong analytical and presentation skills
  • The ability to manage a heavy workload of multiple concurrent projects and priorities

What's in it for you:

  • The chance to work with a leading product in a growing organization with world-leading technology companies
  • Ability to get involved in the company’s growth and development processes
  • You will be a part of a professional team where we value the highest standards, flexibility, responsibility, and growth
  • This is a full-time job
  • Work conditions are flexible
  • Our office and the lab are in Vilnius, Mokslininku st. 6B
  • If the project allows, you can work from home
  • Additional health insurance and all the gear are provided
  • Budget for learning
  • Base salary range (gross) - from 2800 to 4500 EUR depending on the qualifications, offer can be tailored individually.